Still Waiting!
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Still Waiting!
I'm still reeling from the shock of getting screwed over Friday. I've quit crying and moved on to furious, but that doesn't seem to do anything for me either.
Thursday the hospital called, confirmed my procedure date and time, and collected my copay. On a side note, after paying the remainder of my deductible ($275) the insurance will cover 100%. I'm tentatively happy about that, but I will believe it when I see it and when I get the damn surgery.
About 10:30 Friday am, I finally get mad enough to just leave the hospital even though I hadn't heard from any doctors yet. By the time, we were halfway home, the surgeon's office called and said that they couldn't get an OR for me today. I kept my calm and said fine, thank you for at least calling back. Continued home and spent the day in my room seething. Late Friday afternoon close to 5, my cell phone rang. I was still furious so I didn't answer it. What was there to say at that point anyway? They screwed up and no one has even bothered to apologize. They left a message that they could not get an opening on OR until Friday of this week. I called back this morning in spite of the fact I've been up since 2 in excruciating agony. I wish I had their office hours. Sherika the business manager doesn't get in until 10 or 11. She will call me back when she gets in so we can get something on the schedule.
With my luck, they will probably tell me that this Friday is now booked as well. I'm still emotionally numb. I just have no feelings regarding this procedure. If I get it yippee. If I don't I guess I'm supposed to suffer in excruciating agony for the rest of my life. I'm trying to stay calm and positive. Its not working, but I'm trying. The sad part of this, is that all I really want is an apology. An "I'm sorry, someone should have called you about this. We feel terrible." And it will never happen. As a professional, I know they cannot admit any culpability. It leaves them open to a lawsuit or worse. I don't want to sue anyone, but I want someone to take responsibility for this. I've been very blunt with them regarding my finances. I pulled my daughter out of school so she wouldn't be worried about me all day, my parents and I booked hotel rooms at the closest hotel to the hospital. And the cost of fuel and food. Plus, my daughter's birthday is on the 13th. She's already given up a party this year because I may not be functional then and I can't change her mind. Thank God, I bought her gift a month ago, trying to ensure nothing was overlooked.
And I booked this damn surgery a freaking month ago!!!!!!!!! And they cancel it the damn day before and no one tells me????? And the only damn things the neuro wanted to talk about was the recovery time. She wants me to "think" about finding a detox program to get off the meds afterwards. I don't need one. I don't know how many times I can explain that I am very strict with my meds. Don't need it, don't take it!!! Even the blasted psych eval she insisted I take, clearly states that "This patient scored extremely low on the Opiod (sp?0 eval. Possibility for dependence etc... negligible." So I wasted a trip to Houston Thursday, blew off my kid's school day, and put my elderly parents through the ringer for nothing.
So I'm still waiting.
K
Thursday the hospital called, confirmed my procedure date and time, and collected my copay. On a side note, after paying the remainder of my deductible ($275) the insurance will cover 100%. I'm tentatively happy about that, but I will believe it when I see it and when I get the damn surgery.
About 10:30 Friday am, I finally get mad enough to just leave the hospital even though I hadn't heard from any doctors yet. By the time, we were halfway home, the surgeon's office called and said that they couldn't get an OR for me today. I kept my calm and said fine, thank you for at least calling back. Continued home and spent the day in my room seething. Late Friday afternoon close to 5, my cell phone rang. I was still furious so I didn't answer it. What was there to say at that point anyway? They screwed up and no one has even bothered to apologize. They left a message that they could not get an opening on OR until Friday of this week. I called back this morning in spite of the fact I've been up since 2 in excruciating agony. I wish I had their office hours. Sherika the business manager doesn't get in until 10 or 11. She will call me back when she gets in so we can get something on the schedule.
With my luck, they will probably tell me that this Friday is now booked as well. I'm still emotionally numb. I just have no feelings regarding this procedure. If I get it yippee. If I don't I guess I'm supposed to suffer in excruciating agony for the rest of my life. I'm trying to stay calm and positive. Its not working, but I'm trying. The sad part of this, is that all I really want is an apology. An "I'm sorry, someone should have called you about this. We feel terrible." And it will never happen. As a professional, I know they cannot admit any culpability. It leaves them open to a lawsuit or worse. I don't want to sue anyone, but I want someone to take responsibility for this. I've been very blunt with them regarding my finances. I pulled my daughter out of school so she wouldn't be worried about me all day, my parents and I booked hotel rooms at the closest hotel to the hospital. And the cost of fuel and food. Plus, my daughter's birthday is on the 13th. She's already given up a party this year because I may not be functional then and I can't change her mind. Thank God, I bought her gift a month ago, trying to ensure nothing was overlooked.
And I booked this damn surgery a freaking month ago!!!!!!!!! And they cancel it the damn day before and no one tells me????? And the only damn things the neuro wanted to talk about was the recovery time. She wants me to "think" about finding a detox program to get off the meds afterwards. I don't need one. I don't know how many times I can explain that I am very strict with my meds. Don't need it, don't take it!!! Even the blasted psych eval she insisted I take, clearly states that "This patient scored extremely low on the Opiod (sp?0 eval. Possibility for dependence etc... negligible." So I wasted a trip to Houston Thursday, blew off my kid's school day, and put my elderly parents through the ringer for nothing.
So I'm still waiting.
K
KimbaK- Three Star
- Posts : 150
Points : 260
Join date : 2011-04-26
Re: Still Waiting!
So sorry you are in this situation. I hope you get scheduled ASAP.
Also, is the detox program they are recommending just a support group type thing, or does it offer medical help for withdrawal symptoms? (assuming you are physically dependent on them) The later could be very helpful, but from my own experience I could see how you wouldn't see any need for the former.
As much pain as I'm in, I still don't end up taking all my pain meds each month. I imagine it makes me more comfortable, knowing that I can't be addicted, and that I have some for a rainy day. Me and my doctors also feel I'm not at risk for psychological addiction. Best wishes.
Also, is the detox program they are recommending just a support group type thing, or does it offer medical help for withdrawal symptoms? (assuming you are physically dependent on them) The later could be very helpful, but from my own experience I could see how you wouldn't see any need for the former.
As much pain as I'm in, I still don't end up taking all my pain meds each month. I imagine it makes me more comfortable, knowing that I can't be addicted, and that I have some for a rainy day. Me and my doctors also feel I'm not at risk for psychological addiction. Best wishes.
tortoisegirl- Two star
- Posts : 78
Points : 78
Join date : 2012-02-18
Detox
Neuro wants me to look at "in-patient" detox. Even though I don't use all my pain meds and don't take when don't need. I just quit arguing and decided that once the surgery is over, I'm just done. I've had more than enough frustration trying to make them listen to me. I'm going to do what I need to do to get through the surgery, then I'm done.
I hope everyone else is having a better day
I hope everyone else is having a better day
KimbaK- Three Star
- Posts : 150
Points : 260
Join date : 2011-04-26
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